I lead teams like I design products — with intentionality, momentum, and a bias toward clarity. My sweet spot is sitting at the intersection of design, product, and engineering, translating business goals into user-first experiences that ship.

Over the years, I’ve built and scaled teams across startups and enterprise orgs, helping them operate with more speed, more precision, and less noise. I believe great design leaders don’t just protect the craft — they elevate it while driving alignment across the company. That means getting in the trenches when needed, but always with a north star in mind.

From reimagining AI systems across entire platforms to leading workshops on how we work smarter (and sell better), I’m here to do more than make things look good. I help teams solve the right problems — together — and make a measurable impact while doing it.

Experience

DIRECTOR OF PRODUCT DESIGN (Promoted - Senior Product Design Manager, May 2025) Sprinklr | Seattle,WA | Jul 2024 – Present

Own end-to-end design across all product verticals at Sprinklr, shaping AI-first experiences, driving platform consistency, and elevating design maturity across a global SaaS org.

  • Lead and mentor a global team of 20+ designers and managers; foster a culture of ownership, clarity, and continuous improvement

  • Embedded design leadership into product planning, roadmap development, and QBRs—shifting the org from executional to strategic

  • Defined the AI design vision and accelerated convergence across verticals to reduce debt and increase velocity

  • Overhauled the design system to drive scalable, platform-wide alignment with engineering and product

  • Partner directly with C-suite leaders and SVPs to shape product direction, prioritize investments, and evolve the platform’s design foundation

Product Design Manager Okta | Seattle,WA | Jun 2022 - Jul 2024

Directed product design across Fast Pass, Identity Threat Detection, and two platform initiatives, influencing security workflows used by millions.

  • Managed and mentored a team of 6 senior-to-principal designers, fostering career growth and promoting a culture of accountability and ownership

  • Partnered with PM and Engineering leadership to shape roadmap priorities, clarify scope, and align delivery across multiple squads

  • Drove 28% increase in Fast Pass adoption, contributing to $10M+ in contract expansion and improved enterprise retention

Product Design Manager Panorama Education | Seattle, WA | Jan 2022 - Jun 22

Led design for Social Emotional Learning and Surveys, driving clarity and impact across key K–12 products.

  • Responsible for 2 product verticals Social Emotional Learning and Surveys

  • Scaled design organization from 6 to 15 including UX Researchers, Product Designers, and Lead Product Designers

  • Established design review structure, scoping session, cross-functional initiative for roadmapping, and career roadmapping framework

Product Design Manager Sprinklr | Seattle, WA | Jan 2021 - Dec 2021

Managed Marketing, Advertising, and Research product verticals.

  • Led and expanded a team of product designers, scaling it to 8 designers

  • Ensured consistency and quality of design across products through structured design review processes

Ux, Project Manager T-Mobile | Seattle, WA | Feb 2020 - Jan 2021

Led UX initiatives to simplify T-Mobile services and reduce business costs by $35 million.

  • Collaborated with Product and Engineering to define milestones, allocate resources, and track success metrics

  • Partnered with the Principal Design Manager to rebuild T-Mobile’s design system

TECHNICAL PROGRAM MANAGER, CUSTOMER EXPERIENCE Outreach.io | Seattle, WA | Jan 2019 - July 2019

Worked cross-functionally to reduce bugs and improve time-to-market.

  • Developed strategies with Design to increase product adoption

  • Partnered with Engineering to test features and analyze user data

MANAGER OF TECHNICAL SUPPORT Outreach.io | Seattle, WA | Aug 2017 - Jan 2019

Led a team of 12 support engineers, improving resolution time and customer satisfaction.

  • Launched new support channels to improve global responsiveness

  • Provided customer insights to influence product direction

DIRECTOR OF ADMISSIONS/SALES OPERATIONS Coding Dojo | Seattle, WA | Feb 2015 - May 2017

Launched new products and drove revenue through marketing strategy and process improvement.

  • Managed cross-continental teams during online product launches

  • Improved funnel conversion 20–30% via automation and data analysis

Education

Lander University Greenwood,SC | Aug 2007 - Dec 2011

Bachelor of Science Management & Marketing

University of California, Los Angeles Online | Jun 2016 - Sept 2016

Agile Project Management